Refund policy

QVM THREADS — RETURNS & EXCHANGES POLICY

RETURN WINDOW
Returns and exchanges are accepted within 14 days of delivery.

ELIGIBILITY
Items must be:

  • Unworn, unwashed, and in original condition

  • With all original tags attached

  • Free of stains, odors, or signs of wear

Returns that do not meet these conditions will be refused.

FINAL SALE ITEMS
The following are not eligible for return or exchange:

  • Sale or discounted items

  • Orders using discount codes of 20% or more

  • Limited releases or promotional drops

  • Gift cards

EXCHANGES (RECOMMENDED)
We offer free exchanges for size or color (subject to availability).

REFUNDS

  • Refunds are issued to the original payment method

  • A $6 restocking fee will be deducted

  • Original shipping costs are non-refundable

  • Customers are responsible for return shipping

SIZING RESPONSIBILITY
Customers are responsible for reviewing size charts prior to purchase.
Returns due to sizing are eligible for exchange or refund under this policy.

RETURN APPROVAL REQUIRED
All returns must be approved before being sent back.
To request a return, email: support@qvmthreads.com with your order number.

DAMAGED OR INCORRECT ITEMS
Contact us within 7 days of delivery with photos at:
support@qvmthreads.com

CONTACT
support@qvmthreads.com

QVM THREADS